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Modem

  • 1 - LIST OF MODEMS VALIDATED AND COMMERCIALIZED BY MICROMEDIA

    ISDN adapters

    List of modems validated and commercialized by Micromedia International

    Fritz Card PCI ISDN v2.0 
    Description Reference Interface

    PCI card, 1 base ISDNaccess 
    (2 communications)
    Optimal compliance with all our products

    		 AVM-PCI PCI

    Using this modem with Windows Server 2003/2008 is not supported by the modem’s constructor.

    IMPORTANT: Compatible from Alert version 3.4 rev 2
                             Only one card available for PC

    Windows Compatibility 

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    ok
    ok
    nok
    ok
    nok
    ok

     
    Eicon Diva Server BRI
    Description Reference Interface

    ISDN-PCI Dialogic-Card , 1 base S0 access
    (2 communications)
    Connection bus (Details: Dialogic site )

    		 Eicon-2BRI PCI or PCIe

    ISDN-PCI Dialogic-Card , 1 base S0 access
    (2 communications)
    Bus-Connection
    Attention : vocal-modem, SMS, only ISDN-data.
    No PSTN-data and no fax

    		 EICON-2BRI-CTI PCI 

    Carte ISDN-PCI Dialogic, 4 base S0 access
    (8 communications)
    PSTN- Data and fax possible)
    No restrictions known

    		Eicon-4BRI PCI or PCIe

    IMPORTANT: Compatible from Alert version 3.4 rev 2
                             Only one card available for PC

    Windows Compatibility 

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    nok
    ok
    ok
    ok
    ok
    ok

     
    Eicon Diva Server PRI

    PCI Card with integrated processor, 1 Primary ISDN access (30 simultaneous communications )
    Optimal compliance with all our products

    IMPORTANT: Compatible from Alert version 3.4 rev 2

    Windows Compatibility 

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    nok
    ok
    ok
    ok
    ok
    ok

     

    List of modems validated but no longer commercialized by Micromedia International

    Fritz Card USB RNIS v2.0

    External wireless USB Modem, 1 ISDN base access (2 simultaneous communications)

    Optimal compliance with our products

    Using this modem with editions from Windows Server 2003/2008 is not supported by the modem’s constructor.

    IMPORTANT: Compatible from Alert version 3.4 rev 2
                             Only one modem for one PC

    Windows Compatibility 

    2000
    XP
    2003 Server
    Vista
    2008 Server
    7
    ok
    ok
    nok
    ok
    nok
    ok
    FRITZ!Card PCMCIA

    ISDN communication with mobile phones. Easy Plug&Play installation

    Optimal compliance with all our products

    Using this modem with Windows Server 2003 is not supported by the modem’s constructor.

    IMPORTANT: Compatible from Alert version 3.4 rev 2

     
    Eicon Diva RNIS PCI

    Eicon Diva ISDN is the basic ISDN interface card for PC :easy-to-use, powerful with attractive price.

    No fax sending.
    No analogue modem emulation.

    IMPORTANT: Compatible from Alert version 3.4 rev 2

     

    PSTN internal (PCI port)

    List of modems validated and commercialized by Micromedia International

    star_4.gifDialogic Diva Server Analog-2P 
    Description Reference Interface

    Dialogic Diva Server Analog-2P
    No problems detected.

    This card emulates an ISDN modem. Its configuration in our products is the same as for ISDN modems.
    2,4, or 8 simultaneous communications depending on the card.

    		 AVM-PCI PCI

    IMPORTANT: Compatible from Alert version 3.4
                             NOK for SMS-sending (in France)

    Windows Compatibility 

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    ok
    ok
    ok
    ok
    ok
    ok

     

     

    PSTN (serial port)

    List of modems validated and commercialized by Micromedia International

    star_4.gif Erco & Gener GenPac 92c  
    GenPac92c_1.gif
    Description Reference Interface

    Erco & Gener GenPac 92c
    one call on one physical PSTN-line

    		GEN92C RS-232; USB

    IMPORTANT: Compatible from Alert version 3.4
                             NOK for SMS-sending (in France)

    Windows Compatibility 

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    ok
    ok
    ok
    ok
    ok
    ok

     

    List of modems validated but no longer commercialized by Micromedia International

    star_2.gif BAUSCH Proxima V.92 Junior star_4.gif Olitec Self Memory V90


    Known issue: when calling on cell phones, the modem doesn’t always detect that the operator has picked up the phone.

    pdf.gif detailed informations
    IMPORTANT: Compatible since 3.4 version for Alert
                             NOK for SMS-sending (in France)

    		 OlitecSelfMemory.jpg No problems detected
    star_4.gif Westermo TD33/V.90 (industrial Modem) star_4.gif Olitec Speed'Com 56000 V90
    westermo.gif

    No problems detected
    Works fine with Advantech Cards for reset Hardware

    IMPORTANT: Compatible from Alert version 3.4

    OlitecSpeedCom56000.jpg

    		 No problems detected
    star_3.gif Olitec Speed'Com V92 Yellow star_3.gif Olitec Speed'Com V92 Black
    OlitecSpeedComV92Yellow.jpg

    No problems detected

    IMPORTANT: Compatible from Alert version 3.4

     

    OlitecSpeedComV92Black.jpg

    Disconnection problems have been detected

    MPORTANT: Compatible from Alert version 3.4
    star_4.gif Olitec Self'Memory V92 Ready star_3.gif Olitec Speed'Com 2000 V90
    OlitecSelfMemoryV92White.jpg

    No problems detected

    IMPORTANT: Compatible from Alert version 3.4

     

    OlitecSpeedCom2000.jpg

    Disconnection problems have been detected
    star_2.gifMultitech MT5600ZDXV star_3.gifDigitelec Link/Fax/Vox
    MultitechMulimodemZBA.jpg

    Known issue: When recording messages in vocal mode

    IMPORTANT: Compatible from Alert version 3.4

     

    DigitelecLinkFaxVox.jpg

    		 Connection problemes with Magis Club Minitels
    star_4.gif Devolo Microlink 56 Fun II
    devolomicrolink56fun.jpg


    Ideal for vocal communications

    IMPORTANT: Compatible from Alert version 3.4
                             Unable to send faxes
     

     

     

    PSTN (USB)

    List of modems validated and commercialized by Micromedia International

    star_4.gif Erco & Gener GenPac 92c  
    GenPac92c_1.gif
    Description Reference Interface

    Erco & Gener GenPac 92c
    one call on one physical PSTN-line

    		GEN92C RS-232; USB

    IMPORTANT: Compatible from Alert version 3.4
                             NOK for SMS-sending (in France)

    Windows Compatibility 

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    ok
    ok
    ok
    ok
    ok
    ok

     

    GSM (Serial port)

    List of modems validated and commercialized by Micromedia International

    GSM MODEM - Sierra Wireless (old Wavecom) Fastrack XTend
    fastrack-xtend
    Description Référence Interface

    MODEM GSM Sierra Wireless (old Wavecom) Fastrack XTend with voice application. Allows sending and receiving SMS and managing incoming and outgoing voice calls.
    Includes power supply, antenna and serial cable.

    		 WCO-VOC RS-232

    Recommended for SMS sending and voice calls (Optimal speed, low cost)
    Quad-band modem

    Windows compatibility

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    ok
    ok
    ok
    ok
    ok
    ok

     

     

    Description Reference Interface

    MODEM GSM Sierra Wireless (old Wavecom) Fastrack XTend
     Includes power supply, antenna, USB and serial cable.

    		 WCO RS-232; USB

    Recommended for SMS sending

    Attention: No support for voice mode in the context of the use of our products

    Windows Compatibility

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    ok
    ok
    ok *
    ok
    ok *
     
    ok

                                                                                                                      * This modem is not compatible with Windows SERVER platforms when connected via USB.

     

    List of modems validated but no longer commercialized by Micromedia International

    MC52iT / MC55iT
    		 GSM MODEM - Wavecom Fastrack Supreme 20
    mc35it_tc35it

    Recommended for sending SMS 
    Quad-band modem

    IMPORTANT: NOK for vocal mode

    		 Fastrack

    Recommended for sending SMS
    Quad-band modem

    IMPORTANT: NOK for vocal mode
    pdf.gifdetailed informations
    GSM MODEM - ErcoGener GenPro 20e, ErcoGener GenPro 20e et GenPro 20e SQB

    		 Westermo GDW-11
    GenPro20e

    Recommended for  sending SMS (optimal speed, low cost)

    Quad-band modem

    IMPORTANT: NOK for vocal mode

    Recommended for sending SMS (optimal speed, low cost)

    IMPORTANT: NOK for vocal mode
    Oncell G2150I (Industrial modem) GSM MODEM - Wavecom Fastrack M1306B
    On_Cell_G2150_s

    Quad-band Isolated Industrial modem

    IMPORTANT: NOK for vocal mode

    		 Fastrack

    Recommended for sending SMS (optimal speed, low cost)

    IMPORTANT: NOK for vocal mode
    Multi-Tech MTCBA-G-F4-ED-EU

    Modem GPRS

    GSM (USB)

    List of modems validated and commercialized by Micromedia International

    GSM MODEM - Sierra Wireless (old Wavecom) Fastrack XTend
    fastrack-xtend
    Description Reference Interface

    MODEM GSM Sierra Wireless (old Wavecom) Fastrack XTend
     Includes power supply, antenna, USB and serial cables

    		WCO RS-232; USB

    Recommended for sending SMS 

    Attention: No support for voice mode in the context of the use of our products

    Windows Compatibility 

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    ok
    ok

    nok
    ok

    nok
    ok

     
    GSM MODEM - Modem Multitech GSM MTCBA-G-U-F4
    multitech2
    Description Reference Interface

    MODEM GSMMultitech GSM MTCBA-G-U-F4
    self-powered through the USB port. Antenna and USB-cables included

    		 MULT-USB USB

    Recommended for sending SMS 
    Quad-band modem
    Advantage : self-powered through the USB port

    Attention: No support for voice mode in the context of the use of our products

    Windows Compatibility 

    2000
    XP (32/64 bit)
    SP1,2,3) 
    2003 Server (32 bit)
    SP1,2
    Vista (32/64 bit)
    SP 1,2
    2008 Server (64 bit)
    R2
    Win7 (32/64 bit) 
    nok
    ok
    ok
    ok
    ok
    ok

     

     

    List of modems validated but no longer commercialized by Micromedia International

    Sierra Wireless AirLink GL Series programmable gateways
    		GSM MODEM - Wavecom Fastrack Supreme 20
     

    Sierra Wireless AirLink GL6110 (USB) programmable modems
    offer immediate connectivity to GSM/GPRS networks.
    Controlled via AT commands, programmable for setting and AT command
    customization and also combines complete IP connectivity.The robust compact casing
    is ideal for industrial environments .Plug and Play,just attach and connect.

    Key features:

    • GSM/GPRS connectivity over 850, 900, 1800 and 1900MHz frequency bands
    • Fully certified for plug-and-play functionality
    • Supports GPRS Class 10, CSD, SMS and Fax communications
    • Control, AT command and settings customization using C/C++ or Lua scripting
    • Powered over USB (AirLink G6110)
    Key benefits:
    • Immediate connectivity
    • Reliable operation in harsh environments
    		 Fastrack

    Recommended for sending SMS 
    Quad-band modem

    Attention: NOK for vocal mode

    pdf.gifdetailed informations
    GSM MODEM - iTegno
    		 GSM MODEM - Fastrack Go USB
    iTegno

    Recommended for sending SMS 
    Initialization issue detected

    Attention: NOK for vocal mode

    		 fastrackGO

    Recommended for  sending SMS(optimal speed, low cost)
    Quad-band Modem

    Attention: NOK for vocal mode
                       Short USB-Cable set into the modem

  • 2 - PRESENTATION: Available medias - compatible modems

    Download PDF pdf

  • 3 - GUIDE Installation of an analog modem

    This document details how to install an analog modem in Alert.

    pdf

  • 4 - GUIDE Installation of a GSM modem

    This document details how to install a GSM modem in Alert. (In french)

    pdf

  • 5 - GUIDE Installation of an ISDN Modem (CAPI interface)

    This document details how to install ISDN modems with CAPI interface to work with ALERT.
    pdf

  • 6 - My modem is not listed in the configuration of an analog modem in Alert.

    To obtain the latest modem configuration file for Alert (modem.lst) in which your modem is listed, contact us.

  • 7 - How do I configure my ISDN modem to be able to make 2 simultaneous calls with ALERT?

    To make 2 simultaneous calls with ALERT and an ISDN modem, you must define 2 CAPI ports (one for each physical line)

  • 8 - Several ISDN modems on the same machine

    You cannot install several ISDN modems on the same machine because only a single modem will be recognized
    The solution would be to have a EICON type card allowing more communications or ISDN cards with an embedded controller that will recognize the other ISDN cards.

  • 9 - TROUBLESHOOTING ISDN modem

    This document can help diagnose problems with ISDN modem.
    pdf

  • 10 - GUIDE Installation of a BAUSCH modem

    This document details how to install a BAUSCH modem in Alert.

    pdf

  • 11 - GUIDE Installation Fastrack XTend

    This document details how to install a Sierra Wireless AirLink Fastrack Xtend modem.
    pdf

  • 12 - Sending Pager Messages with a Speed Olitec com V92 V3 (White) Modem

    THIS FAQ IS ONLY APPLICABLE IN FRANCE

    To send a Pager message, Alert connects to a TAP server, which communicates at a speed of 9600 bauds. By default, the Speed Com Olitec V92 V3 modem does not communicate at that speed. You must therefore force the speed by addding S37=9 in the initialization string of the driver.

     

  • 13 - Olitec Speed'Com V92 vocal issue

    Olitec does not configure the vocal mode on modems by default, no country is selected, so it must be done manually.

    -> Close the Alert software
    -> Start HyperTerminal
    -> Create a session on the serial port where the modem is connected (Com1, Com2, ...)
    -> The default Com port settings are correct  (Speed, Bit, ...)
    -> Enter the command AT+GCI = 3D followed by "Enter". Warning: The country code "3D" is for France. (see other country codes below)
    -> The modem should answer OK
    -> Restart the Alert software

    Country codes:

    South Africa: 9F
    Germany: 42
    Australia: 09
    Austria: 0A
    Belgium: 0F
    Brazil: 16
    Bulgaria: 1B
    Canada: 20
    China: 26
    Korean 61
    Denmark: 31
    Spain: A0
    United States: B5
    Finland: 3C
    France: 3D
    Greece: 46
    Holland: 7B
    Hong Kong: 50
    Hungary: 51
    India: 53
    Ireland: 57
    Israel: 58
    Italy: 59
    Japan: 00
    Luxembourg: 69
    Malaysia: 6C
    Mexico: 73
    Norway: 82
    New Zealand: 7E
    Philippines: 89
    Poland: 8A
    Portugal: 8B
    Czech and Slovak Republic: 2E
    UK: B4
    Russia: B8
    Singapore: 9C
    Sweden: A5
    Switzerland: A6
    Taiwan: FE

  • 14 - CAPI Error Codes

    CAPI 1.1 CAPI 2.0
    2001 incorrect controller 1001 Too many communications programs are using the CAPI driver. Close down the application you do not need.
    2002 incorrect PLCI 1008 The operating system is overloaded. Close down all applications and restart your PC.
    2003 incorrect NCCI 1009 The CAPI driver is not ready. Check that your CAPI driver is shown in the Device Manager list (Control Panel: Devices). Reinstall the driver.
    2004 incorrect type 1108 The operating system is overloaded. Close down all applications and restart you PC.
    31xx Check local ISDN CAPI software 1109 The CAPI driver is not ready. Check that your CAPI driver is shown in the Device Manager list (Control Panel: Devices). Reinstall the driver.
    3101 B-channel incorrectly coded 2001 Message not supported in current state
    3102 Info-mask incorrectly coded 2002 Illegal Controller / PLCI / NCCI. The ISDN adapter you set up was not found.
    3103 Serviced EAZ-mask incorrectly coded 2003 Out of PLCI. The CAPI driver is requesting too many simultaneous connections.
    3104 Serviced SI mask incorrectly coded 2004 Out of NCCI. The CAPI driver is requesting too many simultaneous connections.
    3105 B-channel protocol, level 2 incorrect 2005 Out of LISTEN
    3106 DLPD incorrect 2006 The CAPI driver is requesting more analog fax connections than the hardware of your ISDN adapter can support. You can work round this problem by turning off the fax option in the settings for your CAPI driver.
    3107 B-channel protocol, level 3 incorrect 2007 Illegal message parameter coding.
    3108 NCPD incorrect 30xx Check local ISDN PC configuration
    3109 NCPI incorrect 3001 B1 protocol not supported
    310A Flags incorrectly coded 3002 B2 protocol not supported
    32xx Check local ISDN PC configuration 3003 B3 protocol not supported
    3201 Controller error 3004 B1 protocol parameter not supported
    3202 Conflict between registrations, check SI mask and EAZ 3005 B2 protocol parameter not supported
    3203 Function not supported 3006 B3 protocol parameter not supported
    3204 PLCI not active 3007 B protocol combination not supported
    3205 NCCI not active 3008 NCPI not supported
    3206 B-channel protocol, level 2 not supported 3009 CIP Value unknown
    3207 Changeover of B-channel protocol, level 2 in this state not possible 300A Flags not supported (reserved bits)
    3208 B-channel protocol, level 3 not supported 300B Facility not supported
    3209 Changeover of B-channel protocol, level 3 in this state not possible 300C Data length not supported by current protocol.
    320A Unsupported parameters in DLPD 300D Reset procedure not supported by current protocol.
    320B Unsupported parameters in NCPD 33xx Check local ISDN PTT hardware
    320C Unsupported parameters in NCPI 3301 Protocol error layer 1 (broken line or B-channel removed by signaling protocol). There is no physical connection to the ISDN network. Check the cable connection between the ISDN adapter and ISDN port. Are you using a suitable cable? Is the connection socket properly installed? Is the ISDN network terminator correctly activated? Do you have other devices on your ISDN line that are maybe faulty or that are blocking the S0 bus?
    320D Data length not supported 3302 Protocol error layer 2. Could not connect to the ISDN network. This may be due to a wrong ISDN protocol. Have you set "1TR6" (German ISDN) as ISDN protocol even though your ISDN line is set up for "DSS1" (Euro ISDN), or vice versa?
    33xx Check local ISDN PTT hardware 3303 Protocol error layer 3
    3301 Error on setup of D-channel, level 1 3304 Another application got that call. With an incoming call, the network passes the number called (MSN) to all devices on the ISDN line. The devices then react according to how they are set up, by ringing, ignoring the call or by answering the call. Only ONE device can answer the call in each case. The error occurs when several devices react to the call. The device that answers the call first gets the connection. No connection is established for the others.
    3302 Error on setup of D-channel, level 2 3301-3310 A modem (ISDN adapter hardware or software) made available by the CAPI driver displays the message that the connection has been cancelled.
    3303 Error on setup of B-channel, level 1 3311-3318 A modem (ISDN adapter hardware or software) made available by the CAPI driver displays the message that the connection has been cancelled.
    3304 Error on setup of B-channel, level 2 34xx Abort by network, low order 8 Bit contain the cause value, the MSB is used to signal an error, but is not set by all ISDN-CAPI 2.0 implementations:
    3305 Abort D-channel, level 1 3401 Unsigned number
    3306 Abort D-channel, level 2 3402 No route to specified transmit network
    3307 Abort D-channel, level 3 3403 No route to destination
    3308 Abort B-channel, level 1 3406 Channel unacceptable
    3309 Abort B-channel, level 2 3411 User Busy
    330A Abort B-channel, level 3 3412 No user responding
    330B B-channel connection, level 2 re-established 3413 No answer from user
    330C B-channel connection, level 3 re-established 3415 Call reject
    34xx Abort by network, low order 8 Bit contain the cause value according 3416 Number changed
    341A Non-selected user clearing
    341B Destination out of order
    341C Invalid number format
    341D Facility rejected
    341E Response to status inquiry
    341F Normal, unspecified
    3480 Normal termination
    3481 Unallocated (unassigned) number. "No connection under this number". The number you are calling could not be reached because it has no line assigned to it. The phone number has the right format, however. Enquire at your telephone company or the operator of your telephone exchange what the correct number is.
    3482 No route to specified transit network
    3483 No route to destination
    3486 Channel unacceptable
    3487 Call awarded and being delivered in an established channel
    3490 Normal call clearing. Connection terminated normally. One of the users of the connection cancelled the connection. The connection was not cancelled by the ISDN network.
    3491 User busy. The number you are calling cannot answer any calls at the moment because all channels are being used.
    3492 No user responding. The number you are calling did not answer within the time period required by your connection. There is probably no terminal device connected to the number you are calling. Contact the other party to establish the cause.
    3493 No answer from user (user alerted). The number you are calling confirmed call received within the time period required, but a connection was not established, however. If the terminal device of the other party is a telephone, then it rang but the call was not answered. Try again later.
    3495 Call rejected. The device reached under the phone number refused the call, although it was not busy and was able to answer the call. For example: if the ISDN option "Call waiting" is activated on the other party's line, a telephone can answer your call even if a call is in progress at the time. This error message occurs when your waiting call is refused by the person you are trying to reach.
    3496 Number changed. The phone number of the party you are calling has changed. Contact your telephone company for the new number.
    349A Non-selected user clearing.
    349B Destination out of order. The terminal device on the number you are calling could not be reached, because the port for this device did not work. A possible cause of this is that the other party's terminal device is not connected or not turned on, or it is not working properly. Contact the other party to find out the cause.
    349C Invalid number format. The party you are calling could not be reached because the number you called is in the wrong format or incomplete.
    349D Facility rejected. At the moment there is no channel free for a call.
    349E Response to STATUS ENQUIRY.
    349F Normal, unspecified.
    34AA Telephone exchange overloaded. Wait a while and try again.
    34A2 No circuit / channel available
    34A6 Network out of order. Problems in the ISDN network. Wait a while and try again.
    34A9 Temporary failure. Temporary problems in the ISDN network. You can try again immediately.
    34AA Switching equipment congestion
    34AB Access information discarded
    34AC Requested circuit / channel not available
    34AF Resources unavailable, unspecified
    34B1 Quality of service unavailable
    34B2 Requested facility not subscribed
    34B9-34CF An ISDN service or an ISDN option was requested that is not available or not supported by the equipment being used. This service or option may need to be enabled by the operator of the ISDN network for you or for the other party.
    34B9 Bearer capability not authorized.
    34BA Bearer capability not presently available.
    34BF Service or option not available, unspecified
    34C1 Bearer capability not implemented
    34C2 Channel type not implemented
    34C5 Requested facility not implemented
    34C6 Only restricted digital information bearer capability is available
    34CF Service or option not implemented, unspecified.
    34D1 Invalid call reference value
    34D2 Identified channel does not exist
    34D3-34D6 Problems parking calls and resuming parked calls. It may be that when you parked the call you chose a code number that is already occupied. Or it could be that when you tried to resume the call you used the wrong code number. Perhaps you tried to resume a call that was not parked in the first place. Parked calls are only available for about two minutes. The call could also have been cancelled by the other person while it was parked.
    34D3 A suspended call exists, but this call identity does not
    34D4 Call identity in use
    34D5 No call suspended
    34D6 Call having the requested call identity has been cleared
    34D8 Incompatible destination. The terminal device of the other party is not compatible with the terminal device that is making the call. The call cannot be answered, therefore. This error could occur, for example, when a digital fax device (G4 fax) is called by a telephone.
    34DB Invalid transit network selection
    34DF Invalid message, unspecified
    3,40E+01 Mandatory information element is missing
    3,40E+02 Message type non-existent or not implemented
    3,40E+03 Message not compatible with call state or message type non-existent or not implemented
    3,40E+04 Information element non-existent or not implemented
    3,40E+05 Invalid information element contents
    3,40E+06 Message not compatible with call state
    3,40E+07 Recovery on timer expiry
    34EF Protocol error, unspecified
    34FF Interworking, unspecified

  • 15 - TROUBLESHOOTING Diva boards

    This document explains how to check the Diva boards and how to analyze their dysfunctions.
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