Modem

1 - Elenco dei modems certificati con i prodotti MICROMEDIA INTERNATIONAL

ISDN adapters

List of modems validated and commercialized by Micromedia International

Fritz Card PCI RNIS v2.0

Description	Reference	Interface
Carte PCI, 1 access de base RNIS (2 communications) Optimal compliance with all our products	*AVM-PCI*	PCI

Using this modem with editions from Windows Server 2003/2008 is not supported by the modem’s constructor.

IMPORTANT:Compatible since 3.4 version rev 2 for Alert
Only one card available for PC

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
ok	ok	nok	ok	nok	ok

Eicon Diva Server BRI

Description	Reference	Interface
ISDN-PCI Dialogic-Card , 1 basis access S0 (2 communications) Connection bus (Details: site Dialogic)	*Eicon-2BRI*	PCI or PCIe
ISDN-PCI Dialogic-Card , 1 basis access S0 (2 communications) Bus-Connection Attention : vocal-modem, SMS, only ISDN-data. No PSTN-data and no fax	*EICON-2BRI-CTI*	PCI
Carte ISDN-PCI Dialogic, 4 basis access S0 (8 communications) PSTN- Data and fax possible) No restrictions known	*Eicon-4BRI*	PCI or PCIe

IMPORTANT:Compatible since 3.4 version rev 2 for Alert
Only one card available for PC

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
nok	ok	ok	ok	ok	ok

Eicon Diva Server PRI

PCI Card with integrated processor, 1 Primary ISDN access (30 simultaneous communications )
Optimal compliance with all our products

IMPORTANT:
Compatible since 3.4 version rev 2 for Alert

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
nok	ok	ok	ok	ok	ok

List of modems validated but no longer commercialized by Micromedia International

Fritz Card USB RNIS v2.0

External wireless USB Modem, 1 ISDN basic access (2 simultaneous communications)

Optimal compliance with our products

Using this modem with editions from Windows Server 2003/2008 is not supported by the modem’s constructor.

IMPORTANT:
Compatible since 3.4 version rev 2 for Alert
Only one modem available for PC

Compatibility Windows

2000	XP	2003 Server	Vista	2008 Server	7
ok	ok	nok	ok	nok	ok

FRITZ!Card PCMCIA

ISDN communication with mobile phones. Easy installation by Plug&Play

Optimal compliance with all our products

Using this modem with Windows Server 2003 is not supported by the modem’s constructor.

IMPORTANT:
Compatible since 3.4 version rev 2 for Alert

Eicon Diva RNIS PCI

Eicon Diva ISDN is the basic ISDN interface card for PC :easy-to-use, powerful with attractive price.

No fax sending.
No analogue modem emulation.

IMPORTANT:
Compatible since 3.4 version rev 2 for Alert

PSTN internal (PCI port)

List of modems validated and commercialized by Micromedia International

Dialogic Diva Server Analog-2P

Description

Reference

Interface

Dialogic Diva Server Analog-2P
No default detected.

This card emulates an ISDN modem. Its configuration in our products is the same as for ISDN modems.
2,4, or 8 simultaneous communications depending of card

AVM-PCI

PCI

Pas de problèmes détectés.

IMPORTANT:
Compatible since 3.4 version for Alert
NOK for SMS-sending (in France)

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
ok	ok	ok	ok	ok	ok

PSTN (serial port)

List of modems validated and commercialized by Micromedia International

Erco & Gener GenPac 92c

Description	Reference	Interface
Erco & Gener GenPac 92c one call on one physical PSTN-line	*GEN92C*	RS-232; USB

IMPORTANT:

Compatible since 3.4 version for Alert
NOK for SMS-sending (in France)

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
ok	ok	ok	ok	ok	ok

List of modems validated but no longer commercialized by Micromedia International

BAUSCH Proxima V.92 Junior		Olitec Self Memory V90
	Opened issue : when calling on cell phones, the modem doesn’t always detect that the operator has picked up the phone detailed informations IMPORTANT: Compatible since 3.4 version for Alert NOK for SMS-sending (in France)		No default detected
Westermo TD33/V.90 (industrial Modem)		Olitec Speed'Com 56000 V90
	No default detected works fine with Advantech Cards for reset Hardware IMPORTANT: Compatible since 3.4 version for Alert		No default detected
Olitec Speed'Com V92 Yellow		Olitec Speed'Com V92 Black
	No default detected IMPORTANT: Compatible since 3.4 version for Alert		A disconnection defect has been detected in a few cases IMPORTANT: Compatible since 3.4 version for Alert
Olitec Self'Memory V92 Ready		Olitec Speed'Com 2000 V90
	No default detected IMPORTANT: Compatible since 3.4 version for Alert		A disconnection defect has been detected in a few cases
Multitech MT5600ZDXV		Digitelec Link/Fax/Vox
	Defect when recordig message in vocal mode IMPORTANT: Compatible since 3.4 version for Alert		Connection defect with Magis Club Minitels
Devolo Microlink 56 Fun II
	Ideal for vocal communications IMPORTANT: Compatible since 3.4 version for Alert No fax sending available

PSTN (USB)

List of modems validated and commercialized by Micromedia International

Erco & Gener GenPac 92c

Description	Reference	Interface
Erco & Gener GenPac 92c one call on one physical PSTN-line	*GEN92C*	RS-232; USB

IMPORTANT:

Compatible since 3.4 version for Alert
NOK for SMS-sending (in France)

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
ok	ok	ok	ok	ok	ok

GSM (Serial port)

List of modems validated and commercialized by Micromedia International

GSM MODEM - Sierra Wireless (old Wavecom) Fastrack XTend

Description	Reference	Interface
MODEM GSM Sierra Wireless (old Wavecom) Fastrack XTend Includes power supply, antenna, USB and serial cables	*WCO*	RS-232; USB

Recommended for SMS sending

Attention:
No support for voice mode in the context of the use of our products

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
ok	ok	nok	ok	nok	ok

List of modems validated but no longer commercialized by Micromedia International

MC52iT / MC55iT		GSM MODEM - Wavecom Fastrack Supreme 20
	Recommended for SMS sending Quad-band modem Attention: NOK for vocal mode		Recommended for SMS sending Quad-band modem detailed informations Attention: NOK for vocal mode
GSM MODEM - ErcoGener GenPro 20e, ErcoGener GenPro 20e et GenPro 20e SQB		Westermo GDW-11
	Recommended for SMS sending (optimal speed, low cost) Quad-band modem Attention: NOK for vocal mode		Recommended for SMS sending (optimal speed, low cost) Attention: NOK for vocal mode
Oncell G2150I (Industrial modem)		GSM MODEM - Wavecom Fastrack M1306B
	Quad-band Isolated Industrial modem IMPORTANT: NOK for vocal mode		Recommended for SMS sending (optimal speed, low cost) IMPORTANT: NOK for vocal mode
Multi-Tech MTCBA-G-F4-ED-EU
	Modem GPRS

GSM (USB)

List of modems validated and commercialized by Micromedia International

GSM MODEM - Sierra Wireless (old Wavecom) Fastrack XTend

Description	Reference	Interface
MODEM GSM Sierra Wireless (old Wavecom) Fastrack XTend Includes power supply, antenna, USB and serial cables	*WCO*	RS-232; USB

Recommended for SMS sending

Attention:
No support for voice mode in the context of the use of our products

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
ok	ok	nok	ok	nok	ok

GSM MODEM - Modem Multitech GSM MTCBA-G-U-F4

Description	Reference	Interface
MODEM GSMMultitech GSM MTCBA-G-U-F4 self-powered through the USB port. antenna and USB-cables included	*MULT-USB*	USB

Recommended for SMS sending
Quad-band modem
Advantage : self-powered through the USB port

Attention:
No support for voice mode in the context of the use of our products

Compatibility Windows

2000	XP (32/64 bit) SP1,2,3)	2003 Server (32 bit) SP1,2	Vista (32/64 bit) SP 1,2	2008 Server (64 bit) R2	Win7 (32/64 bit)
nok	ok	ok	ok	ok	ok

List of modems validated but no longer commercialized by Micromedia International

GSM MODEM - Wavecom Fastrack Supreme 20		GSM MODEM - Fastrack Go USB
	Recommended for SMS sending Quad-band modem detailed informations Attention: NOK for vocal mode		Recommended for SMS sending (optimal speed, low cost) Quad-band Modem Attention: Short USB-Cable set into the modem NOK for vocal mode
GSM MODEM - iTegno
	Recommended for SMS sending Initialization issue detected Attention: NOK for vocal mode

2 - PRESENTAZIONE: I media disponibili e i modem compatibili

Cliccate per visualizzare la presentazione

Scaricate il PDF
3 - GUIDA d'installazione di un modem analogico

Il documento seguente descrive come installare i modem analogici in ALERT.
4 - GUIDA d'installazione di un modem GSM

Il documento seguente descrive come installare i modem GSM in ALERT.
5 - GUIDA d'installazione modems CAPI (ISDN)

Questo documento descrive come installare i modems ISDN con interfaccia CAPI per funzionare con ALERT.
6 - Il mio modem non è elencato alla configurazione di un modem analogico in Alert

Per ricevere l'ultima versisone del file di configurazione Modem per Alert (modem.lst), nel quale si troverà il vs. modem, contattate il nostro supporto tecnico.
7 - Come devo configurare il modem ISDN per poter effettuare 2 chiamate contemporanee con Alert ?
Per poter effettuare 2 chiamate contemporanee con Alert e un modem ISDN, occorre definire 2 porte CAPI (una per ciascuna linea)

8 - Più di un modem ISDN sul medesimo PC

Non è possibile installare più di un modem ISDN sul medesimo PC, per avere più di 2 linee, perché un solo modem verrà riconosciuto.

La soluzione è installare una scheda EICON che permette di sfruttare più di 2 linee, oppure delle schede ISDN dotate di controller a bordo, che permetterà di riconoscere le altre schede ISDN.

9 - Diagnostica modem ISDN

Il seguente documento permette di diagnosticare le anomalie sui modem ISDN.

In Inglese
10 - Guida d'installazione Modem BAUSCH

Questo documento descrive come installare i modems BAUSCH in ALERT.
11 - GUIDA d'installazione Fastrack XTend

Il documento seguente descrive come installare il modem Sierra Wireless AirLink Fastrack Xtend.

12 - Invio di messaggi Alphapage con Modem Olitec Speed'Com V92 V3 (Bianco)

Per l'invio di messaggi Alphapage Alert si collega a un Server TAP, che comunica a una velocità di 9.600 bauds. Per default, il modem Olitec Speed'Com V92 v3 comunica a una velocità differente. È quindi necessario inserire "S37=9" nella stringa d'inizializzaione del driver.

13 - Avete un problema con un modem Olitec Speed'Com V92 in modalità vocale

Olitec non configura il modo vocale per default sui propri modem, quindi nessun paese viene selezionato automaticamente e occorre selezionarlo manualmente.

Chiudere Alert
Lanciare HyperTerminal
Creare una sessione sulla porta seriale alla quale il modem è collegato (Com1, Com2, ...)
Lasciare i parametri per default della porta COM (Baudrate, Data Bit, ...)
Dare il comando AT+GCI = 3D seguito da "Invio". Attenzione: Il codice "3D" è un esempio e corrisponde alla Francia.
Il modem deve rispondere OK
Rilanciare Alert

Codice paesi:

Sudafrica: 9F
Germania: 42
Australia: 09
Austria: 0A
Belgio: 0F
Brasile: 16
Bulgaria: 1B
Canada: 20
Cina: 26
Corea: 61
Danimarca: 31
Spagna: A0
USA: B5
Finlandia: 3C
Francia: 3D
Grecia: 46
Olanda: 7B
Hong Kong: 50
Ungheria: 51
India: 53
Irlanda: 57
Israele: 58
Italia: 59
Giappone: 00
Lussemburgo: 69
Malesia: 6C
Messico: 73
Norvegia: 82
Nuova Zelanda: 7E
Filippine: 89
Polonia: 8A
Portogallo: 8B
Republique Slovacca e Ceca: 2E
Regno Unito: B4
Russia: B8
Singapore: 9C
Svezia: A5
Svizzera: A6
Taiwan: FE

14 - Codici di errore CAPI

	CAPI 1.1		CAPI 2.0
2001	incorrect controller	1001	Too many communications programs are using the CAPI driver. Close down the application you do not need.
2002	incorrect PLCI	1008	The operating system is overloaded. Close down all applications and restart your PC.
2003	incorrect NCCI	1009	The CAPI driver is not ready. Check that your CAPI driver is shown in the Device Manager list (Control Panel: Devices). Reinstall the driver.
2004	incorrect type	1108	The operating system is overloaded. Close down all applications and restart you PC.
31xx	Check local ISDN CAPI software	1109	The CAPI driver is not ready. Check that your CAPI driver is shown in the Device Manager list (Control Panel: Devices). Reinstall the driver.
3101	B-channel incorrectly coded	2001	Message not supported in current state
3102	Info-mask incorrectly coded	2002	Illegal Controller / PLCI / NCCI. The ISDN adapter you set up was not found.
3103	Serviced EAZ-mask incorrectly coded	2003	Out of PLCI. The CAPI driver is requesting too many simultaneous connections.
3104	Serviced SI mask incorrectly coded	2004	Out of NCCI. The CAPI driver is requesting too many simultaneous connections.
3105	B-channel protocol, level 2 incorrect	2005	Out of LISTEN
3106	DLPD incorrect	2006	The CAPI driver is requesting more analog fax connections than the hardware of your ISDN adapter can support. You can work round this problem by turning off the fax option in the settings for your CAPI driver.
3107	B-channel protocol, level 3 incorrect	2007	Illegal message parameter coding.
3108	NCPD incorrect	30xx	Check local ISDN PC configuration
3109	NCPI incorrect	3001	B1 protocol not supported
310A	Flags incorrectly coded	3002	B2 protocol not supported
32xx	Check local ISDN PC configuration	3003	B3 protocol not supported
3201	Controller error	3004	B1 protocol parameter not supported
3202	Conflict between registrations, check SI mask and EAZ	3005	B2 protocol parameter not supported
3203	Function not supported	3006	B3 protocol parameter not supported
3204	PLCI not active	3007	B protocol combination not supported
3205	NCCI not active	3008	NCPI not supported
3206	B-channel protocol, level 2 not supported	3009	CIP Value unknown
3207	Changeover of B-channel protocol, level 2 in this state not possible	300A	Flags not supported (reserved bits)
3208	B-channel protocol, level 3 not supported	300B	Facility not supported
3209	Changeover of B-channel protocol, level 3 in this state not possible	300C	Data length not supported by current protocol.
320A	Unsupported parameters in DLPD	300D	Reset procedure not supported by current protocol.
320B	Unsupported parameters in NCPD	33xx	Check local ISDN PTT hardware
320C	Unsupported parameters in NCPI	3301	Protocol error layer 1 (broken line or B-channel removed by signaling protocol). There is no physical connection to the ISDN network. Check the cable connection between the ISDN adapter and ISDN port. Are you using a suitable cable? Is the connection socket properly installed? Is the ISDN network terminator correctly activated? Do you have other devices on your ISDN line that are maybe faulty or that are blocking the S0 bus?
320D	Data length not supported	3302	Protocol error layer 2. Could not connect to the ISDN network. This may be due to a wrong ISDN protocol. Have you set "1TR6" (German ISDN) as ISDN protocol even though your ISDN line is set up for "DSS1" (Euro ISDN), or vice versa?
33xx	Check local ISDN PTT hardware	3303	Protocol error layer 3
3301	Error on setup of D-channel, level 1	3304	Another application got that call. With an incoming call, the network passes the number called (MSN) to all devices on the ISDN line. The devices then react according to how they are set up, by ringing, ignoring the call or by answering the call. Only ONE device can answer the call in each case. The error occurs when several devices react to the call. The device that answers the call first gets the connection. No connection is established for the others.
3302	Error on setup of D-channel, level 2	3301-3310	A modem (ISDN adapter hardware or software) made available by the CAPI driver displays the message that the connection has been cancelled.
3303	Error on setup of B-channel, level 1	3311-3318	A modem (ISDN adapter hardware or software) made available by the CAPI driver displays the message that the connection has been cancelled.
3304	Error on setup of B-channel, level 2	34xx	Abort by network, low order 8 Bit contain the cause value, the MSB is used to signal an error, but is not set by all ISDN-CAPI 2.0 implementations:
3305	Abort D-channel, level 1	3401	Unsigned number
3306	Abort D-channel, level 2	3402	No route to specified transmit network
3307	Abort D-channel, level 3	3403	No route to destination
3308	Abort B-channel, level 1	3406	Channel unacceptable
3309	Abort B-channel, level 2	3411	User Busy
330A	Abort B-channel, level 3	3412	No user responding
330B	B-channel connection, level 2 re-established	3413	No answer from user
330C	B-channel connection, level 3 re-established	3415	Call reject
34xx	Abort by network, low order 8 Bit contain the cause value according	3416	Number changed
		341A	Non-selected user clearing
		341B	Destination out of order
		341C	Invalid number format
		341D	Facility rejected
		341E	Response to status inquiry
		341F	Normal, unspecified
		3480	Normal termination
		3481	Unallocated (unassigned) number. "No connection under this number". The number you are calling could not be reached because it has no line assigned to it. The phone number has the right format, however. Enquire at your telephone company or the operator of your telephone exchange what the correct number is.
		3482	No route to specified transit network
		3483	No route to destination
		3486	Channel unacceptable
		3487	Call awarded and being delivered in an established channel
		3490	Normal call clearing. Connection terminated normally. One of the users of the connection cancelled the connection. The connection was not cancelled by the ISDN network.
		3491	User busy. The number you are calling cannot answer any calls at the moment because all channels are being used.
		3492	No user responding. The number you are calling did not answer within the time period required by your connection. There is probably no terminal device connected to the number you are calling. Contact the other party to establish the cause.
		3493	No answer from user (user alerted). The number you are calling confirmed call received within the time period required, but a connection was not established, however. If the terminal device of the other party is a telephone, then it rang but the call was not answered. Try again later.
		3495	Call rejected. The device reached under the phone number refused the call, although it was not busy and was able to answer the call. For example: if the ISDN option "Call waiting" is activated on the other party's line, a telephone can answer your call even if a call is in progress at the time. This error message occurs when your waiting call is refused by the person you are trying to reach.
		3496	Number changed. The phone number of the party you are calling has changed. Contact your telephone company for the new number.
		349A	Non-selected user clearing.
		349B	Destination out of order. The terminal device on the number you are calling could not be reached, because the port for this device did not work. A possible cause of this is that the other party's terminal device is not connected or not turned on, or it is not working properly. Contact the other party to find out the cause.
		349C	Invalid number format. The party you are calling could not be reached because the number you called is in the wrong format or incomplete.
		349D	Facility rejected. At the moment there is no channel free for a call.
		349E	Response to STATUS ENQUIRY.
		349F	Normal, unspecified.
		34AA	Telephone exchange overloaded. Wait a while and try again.
		34A2	No circuit / channel available
		34A6	Network out of order. Problems in the ISDN network. Wait a while and try again.
		34A9	Temporary failure. Temporary problems in the ISDN network. You can try again immediately.
		34AA	Switching equipment congestion
		34AB	Access information discarded
		34AC	Requested circuit / channel not available
		34AF	Resources unavailable, unspecified
		34B1	Quality of service unavailable
		34B2	Requested facility not subscribed
		34B9-34CF	An ISDN service or an ISDN option was requested that is not available or not supported by the equipment being used. This service or option may need to be enabled by the operator of the ISDN network for you or for the other party.
		34B9	Bearer capability not authorized.
		34BA	Bearer capability not presently available.
		34BF	Service or option not available, unspecified
		34C1	Bearer capability not implemented
		34C2	Channel type not implemented
		34C5	Requested facility not implemented
		34C6	Only restricted digital information bearer capability is available
		34CF	Service or option not implemented, unspecified.
		34D1	Invalid call reference value
		34D2	Identified channel does not exist
		34D3-34D6	Problems parking calls and resuming parked calls. It may be that when you parked the call you chose a code number that is already occupied. Or it could be that when you tried to resume the call you used the wrong code number. Perhaps you tried to resume a call that was not parked in the first place. Parked calls are only available for about two minutes. The call could also have been cancelled by the other person while it was parked.
		34D3	A suspended call exists, but this call identity does not
		34D4	Call identity in use
		34D5	No call suspended
		34D6	Call having the requested call identity has been cleared
		34D8	Incompatible destination. The terminal device of the other party is not compatible with the terminal device that is making the call. The call cannot be answered, therefore. This error could occur, for example, when a digital fax device (G4 fax) is called by a telephone.
		34DB	Invalid transit network selection
		34DF	Invalid message, unspecified
		3,40E+01	Mandatory information element is missing
		3,40E+02	Message type non-existent or not implemented
		3,40E+03	Message not compatible with call state or message type non-existent or not implemented
		3,40E+04	Information element non-existent or not implemented
		3,40E+05	Invalid information element contents
		3,40E+06	Message not compatible with call state
		3,40E+07	Recovery on timer expiry
		34EF	Protocol error, unspecified
		34FF	Interworking, unspecified

15 - Diagnostica scheda Diva

Questo documento descrive come verificare le schede Diva e come analizzare eventuali malfunzionamenti. (in Inglese)

1 - Elenco dei modems certificati con i prodotti MICROMEDIA INTERNATIONAL

ISDN adapters

PSTN internal (PCI port)

PSTN (serial port)

PSTN (USB)

GSM (Serial port)

GSM (USB)

2 - PRESENTAZIONE: I media disponibili e i modem compatibili

3 - GUIDA d'installazione di un modem analogico

4 - GUIDA d'installazione di un modem GSM

5 - GUIDA d'installazione modems CAPI (ISDN)

6 - Il mio modem non è elencato alla configurazione di un modem analogico in Alert

7 - Come devo configurare il modem ISDN per poter effettuare 2 chiamate contemporanee con Alert ?

8 - Più di un modem ISDN sul medesimo PC

9 - Diagnostica modem ISDN

10 - Guida d'installazione Modem BAUSCH

11 - GUIDA d'installazione Fastrack XTend

12 - Invio di messaggi Alphapage con Modem Olitec Speed'Com V92 V3 (Bianco)

13 - Avete un problema con un modem Olitec Speed'Com V92 in modalità vocale

14 - Codici di errore CAPI

15 - Diagnostica scheda Diva